In the office buildings business, quality management is being implemented based on the “Office Building Design Manual,” which provides a direction for planning and design by organizing and combining know-how on product planning and operational management. Furthermore, we have also drawn up other guides such as the “Sign Planning Guidelines,” which systematically outline the concepts, rules, specific examples and other matters concerning the planning of signs for inside and outside office buildings, and the “Office Building Backyard Standards,” which systematically outline the standard finishing, specifications and other matters concerning the mechanical room and other common-use areas of office buildings.
Mechanism of TQPM and quality management manual for for-sale condominiums
Mitsui Fudosan Residential Co., Ltd. manages the quality of everything from the design stage to the foundation work and construction of condominium developments based on Total Quality Project Management (TQPM), a quality management technique it introduced in 2002. The number of items checked reaches roughly 1,500 items. In TQPM, which is based on the thinking of the ISO 9001 series of international quality standards, comprehensive quality management is pursued project by project under an equal, solid and smooth partnership with the parties involved in the business. CS enhancement is being driven by the improvement of quality and the achievement of consistent quality through ongoing efforts.
The aim is not quality management on a site level or supervisor level, but rather the achievement of consistent quality at all properties and sites throughout Japan. To this end, we have ensured that the quantifying and routine practice of quality management is thoroughly established with “ensuring records of all processes are kept” as our motto.
Quality management of a grade and level equivalent to TQPM is also implemented for properties other than office buildings and for-sale condominiums. In the rental housing business, the quality management manual “PAX-M,” which can be described as the TQPM for rental properties, was compiled in fiscal 2007 and put into practice in stages starting with new development projects launched in fiscal 2008. Moreover, additions and amendments are made every year to the “Design and Inspection Checklist for Rental Properties.” In fiscal 2007, improvements were made to the “Standardization of Facility Name Logos” and various drawings of properties.
In the detached housing business, the “Detached Housing Design Standards” are being prepared. Furthermore, the “TQPM Manual: Hotel Version” was compiled and is applied to the design and construction of Mitsui Garden Hotels.
Kiyoshi Mizumoto
Office Management Services Department
Kasumigaseki Office Management Services Group
Mitsui Fudosan Co., Ltd.
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Kasumigaseki Building |
In April 2008, Japan's first skyscraper, the Kasumigaseki Building (Chiyoda Ward, Tokyo), marks its fortieth year since construction. Aimed at securing open spaces within urban areas by promoting the building of skyscrapers and other ways to create “new value” of human and social nature, it was an epoch-making urban redevelopment project at the time. In subsequent years as well, the building underwent several renovations that embody the concept of “getting better with age” (maturing over time and heightening value), and new tenants also highly evaluate the building as one that “does not seem like a forty-year-old building.”
Today, the building is again undergoing major renovation construction set to be completed in the spring of 2009. The roles placed on us are considered to be continued innovation based on the “Workers First” philosophy of Mitsui Fudosan Co., Ltd.'s office buildings business and the continued preservation of the Kasumigaseki Building for fifty or sixty years since its construction, generating new value to society.
