Privacy Policy

Inquiries Concerning Personal Information

Mitsui Fudosan Co., Ltd. ("Mitsui Fudosan") receives requests from customers for correction, cessation of use, or disclosure concerning the customer's personal information held by Mitsui Fudosan at the following customer information desks.

(1) Inquiries Concerning Requests for Correction or Cessation of Use of Personal Information

Inquiries should be directed to the following customer information desks for which customer will not be charged.

When any legal representative of a minor [person who is less than twenty years old] or an adult ward [person who constantly lacks the capacity to discern right and wrong due to mental disability] requests for correction or cessation of use, or when any principal delegates any agent to request for correction or cessation of use concerning the customer's personal information held by Mitsui Fudosan, procedures for inquiries shall be the same as described in article (2) " Procedures for Requests for Disclosure" for which customer will not be charged.
Please read through article (2) 1 to 3 described below.

Inquiries Concerning Office Building Business

Customers registered at "kiraku Kasumigaseki" "kiraku Kasumigaseki" office/03-3507-3005
Members of "Osaki Workers Forum MOC" Workers Forum MOC office/03-5496-0031
Members of "Liaison Monitor" "Liaison Kasumigaseki" office/03-5820-3321

Inquiries Concerning Lease Buildings

Please contact administration office of each building

Inquiries Concerning Other Matters Office Building Division, Administration Department/03-3246-3208

Inquiries Concerning Residential Business

Inquiries Concerning Residence Please refer to the website of Mitsui Fudosan Residential Co., Ltd.
Residents of Lease Housing developed by Mitsui Fudosan Please refer to the website of Mitsui Fudosan Housing Lease Co., Ltd.
Inquiries by Owner of Condominium sold by Mitsui Fudosan Concerning Management Please refer to the website of Mitsui Fudosan Housing Service Co., Ltd.

Inquiries Concerning Retail Properties and Hotel Development

Members of "Mitsui Outlet Park Card" Mitsui Fudosan consigns the handling of information center to Credit Saison Co., Ltd.
Information Center of Credit Saison Co., Ltd./03-5996-1111
Customers subscribed to mail magazine of "COREDO Nihonbashi" COREDO Nihonbashi/03-3272-4939
Inquiries Concerning Retail Properties Managed by LaLaport Please refer to the website of LaLaport Co., Ltd.
Inquiries Concerning Hotels Operated by Mitsui Fudosan Hotel Management Co., Ltd. Please refer to the website of Mitsui Fudosan Hotel Management Co., Ltd.
Inquiries Concerning Other Matters Retail Properties Division, Administration Department/03-3246-3127

Inquiries Concerning Effective Utilization of Real Estate

Members of "Let's News" Real Estate Investment Services Division, Private Consulting Department/0120-81-3102
Inquiries Concerning Other Matters Real Estate Investment Services Division, Administration Department /03-3246-3520

Inquiries Concerning CARE DESIGN Business

Customers who consulted or sent questionnaires at CARE DESIGN PLAZA CARE DESIGN PLAZA/03-3524-0150
Inquiries to Offices Kansai Head Office 06-6205-6701
Hokkaido Branch 011-231-2481
Tohoku Branch 022-711-1131
Chiba Branch 043-221-1331
Yokohama Branch 045-461-3010
Chubu Branch 052-586-1767
Chugoku Branch 082-240-1111
Kyushu Branch 092-271-3871

Inquiries Concerning Personal Information (Other Business than mentioned above)

General Administration Department / 03-3246-3393
Business hours/10:00~17:00 (on weekdays , except 12:00~13:00)

*Operation is limited to inquiries related to personal information only. Thank you for your understanding.

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(2) Procedures for Requests for Disclosure

1. Requests for Disclosure

Please post requests for disclosure to the address shown below after attaching the necessary documents to the prescribed request form. When posting the request form to Mitsui Fudosan, please write on the envelope "Personal information Request Enclosed" with rubricated character

Postal Address for Requests for Disclosure
General Administration Group
General Administration Department
Mitsui Fudosan Co., Ltd.
1-1, Nihonbashi-Muromachi 2-chome, Chuo-ku, Tokyo,
103-0022, Japan

2. Documents to be submitted Concerning Requests for Disclosure (Prescribed Form), etc.

When making requests for disclosure, click the link below to download the request form (A), complete all prescribed fields, enclose the identity confirmation document (B), and post the documents to the postal address indicated in 1. above.

A. Mitsui Fudosan's prescribed request form

For requests for disclosure of personal information (PDF : 76KB)

B. Identity confirmation document A copy of the driver's license or health insurance card

3. Requests for Disclosure through Agent

When any legal representative of a minor or an adult ward requests for disclosure, or when any principal delegates any agent to request for disclosure, please include the following documents (A) or (B) in addition to (A) and (B) in paragraph 2. above.

A. In case legal representative requests for disclosure

Document for confirming authority of legal representative (a copy of family register, in case where legal representative has parental authority, a copy of insurance card on which dependent family member(s) is/are described is available)

Document for confirming identity of legal representative (a copy of the driver's license or health insurance card)

B. In case principal delegates agent to request for disclosure Power of Attorney
Document for confirming identity of agent (a copy of the driver's license or health insurance card)

4. Fee for Requests for Disclosure

Fee for each request: ¥1,500
Please include a postal money order in the amount of ¥1,500 with the documents for submission.

*The person making the request bears the cost of purchasing the postal money order and of postage to Mitsui Fudosan.

*In cases where the fee is insufficient or where the fee is not included with the documents for submission, Mitsui Fudosan will notify the person making the request to that effect. If payment is not made within a certain period of time, Mitsui Fudosan will deem that no request for disclosure has been made.

5. Method of Responding to Requests for Disclosure

Mitsui Fudosan will respond in writing to the address written on the request form you submitted.

6. "The Purpose of utilization of Personal information" Obtained in Connection with Requests for Disclosure

Mitsui Fudosan will handle personal information obtained in connection with Requests for Disclosure only for the purpose of complying with Requests for Disclosure.

7. Non-Disclosure of "Retained Personal Data"

In the cases indicated below, Mitsui Fudosan will not be able to comply with requests for disclosure of personal information. Even in cases where Mitsui Fudosan does not disclose the personal information, Mitsui Fudosan will retain the prescribed fee:

  • When the principal's identity cannot be confirmed, such as when the address on the completed request form differs from the address on the documents for confirming the identity of the person to whom the personal information refers;
  • When it cannot be confirmed that the agent has duly authorized power of attorney;
  • When the information subject to the request does not come within the scope of "Retained Personal Data";
  • When there is a risk of harm to the life, body, or property of the person to whom the personal information refers or to third parties;
  • When there is a risk of considerable obstruction to the appropriate operation of Mitsui Fudosan's business; or
  • When disclosure would constitute a violation of another law or regulation.