Inquiries Concerning Personal Information

Mitsui Fudosan Co., Ltd. ("Mitsui Fudosan") receives requests from customers for correction, cessation of use, or disclosure concerning the customer's personal information held by Mitsui Fudosan at the following customer information desks.

1. Inquiries Concerning Requests for Correction or Cessation of Use of Personal Information

Inquiries should be directed to the following customer information desks for which customer will not be charged. When any legal representative of a minor [person who is less than twenty years old] or an adult ward [person who constantly lacks the capacity to discern right and wrong due to mental disability] requests for correction or cessation of use, or when any principal delegates any agent to request for correction or cessation of use concerning the customer's personal information held by Mitsui Fudosan, procedures for inquiries shall be the same as described in article 2 "Procedures for Requests for Disclosure" for which customer will not be charged.
Please read through article 2 1 to 3 described below.

Inquiries Concerning Office Building Business

Customers registered at
"kiraku Kasumigaseki"

"kiraku Kasumigaseki" office03-3507-3005 03-3507-3005

Members of
"Osaki Workers Forum MOC"

Workers Forum MOC office03-5496-0031 03-5496-0031

Members of "Liaison Monitor"

"Liaison Kasumigaseki" office03-5820-3321 03-5820-3321

Inquiries Concerning
Lease Buildings

Please contact administration office of each building.

Inquiries Concerning
Other Matters

Office Building Division, Administration Department03-3246-3208 03-3246-3208

Inquiries Concerning Residential Business

Inquiries Concerning
Residence

Please refer to the website of Mitsui Fudosan Residential Co., Ltd.

Mitsui Fudosan Residential Co., Ltd. (Japanese Site)

Residents of Lease Housing
developed by Mitsui Fudosan

Please refer to the website of Mitsui Fudosan Housing Lease Co., Ltd.

Mitsui Fudosan Housing Lease Co., Ltd. (Japanese Site)

Inquiries by Owner of
Condominium sold by Mitsui
Fudosan Concerning Management

Please refer to the website of Mitsui Fudosan Housing Service Co., Ltd.

Mitsui Fudosan Housing Service Co., Ltd. (Japanese Site)

Inquiries Concerning Retail Properties and Hotel Development

Members of
"Mitsui Outlet Park Card"

Mitsui Fudosan consigns the handling of information center to Credit Saison Co., Ltd. Information Center of Credit Saison Co., Ltd.03-5996-1111 03-5996-1111

Customers subscribed to mail magazine of "COREDO Nihonbashi"

COREDO Nihonbashi03-3272-4939 03-3272-4939

Inquiries Concerning Retail Properties Managed by LaLaport

Please refer to the website of LaLaport Co., Ltd.

LaLaport Co., Ltd. (Japanese Site)

Inquiries Concerning Hotels Operated by Mitsui Fudosan Hotel Management Co., Ltd.

Please refer to the website of Mitsui Fudosan Hotel Management Co., Ltd.

Mitsui Fudosan Hotel Management Co., Ltd. (Japanese Site)

Inquiries Concerning
Other Matters

Retail Properties Division, Administration Department03-3246-3127 03-3246-3127

Inquiries Concerning Effective Utilization of Real Estate

Members of "Let's Plaza"

Real Estate Investment Services Division, Private Consulting Department0120-81-3102 0120-81-3102

Inquiries Concerning
Other Matters

Real Estate Investment Services Division, Administration Department03-3246-3520 03-3246-3520

Inquiries Concerning CARE DESIGN Business

Customers who consulted or sent questionnaires at CARE DESIGN PLAZA

CARE DESIGN PLAZA03-3246-4215 03-3246-4215

Inquiries to each business office

Kansai Head Office

06-6205-6701 06-6205-6701

Hokkaido Branch

011-231-2481 011-231-2481

Tohoku Branch

022-711-1131 022-711-1131

Chiba Branch

043-221-1331 043-221-1331

Yokohama Branch

045-680-5711 045-680-5711

Chubu Branch

052-586-1767 052-586-1767

Chugoku Branch

082-240-1111 082-240-1111

Kyushu Branch

092-271-3871 092-271-3871

Inquiries Concerning Personal Information (Other Business than mentioned above)

General Administration Department
03-3246-3393 03-3246-3393 Business hours / 10:00~17:00 (on weekdays, except 12:00~13:00)


*Operation is limited to inquiries related to personal information only. Thank you for your understanding.

2. Procedures for Requests for Disclosure

1. Requests for Disclosure

Please post requests for disclosure to the address shown below after attaching the necessary documents to the prescribed request form. When posting the request form to Mitsui Fudosan, please write on the envelope "Personal information Request Enclosed" with rubricated character.

Postal Address for Requests for Disclosure
General Administration Group
General Administration Department
Mitsui Fudosan Co., Ltd.

1-1, Nihonbashi-Muromachi 2-chome, Chuo-ku, Tokyo,
103-0022, Japan

2. Documents to be submitted Concerning Requests for Disclosure (Prescribed Form), etc.

When making requests for disclosure, click the link below to download the request form (A), complete all prescribed fields, enclose the identity confirmation document (B), and post the documents to the postal address indicated in 1. above.

A. Mitsui Fudosan's prescribed
request form

For requests for disclosure of personal information (PDF:76KB)

B. Identity confirmation document

A copy of the driver's license or health insurance card

3. Requests for Disclosure through Agent

When any legal representative of a minor or an adult ward requests for disclosure, or when any principal delegates any agent to request for disclosure, please include the following documents (A) or (B) in addition to (A) and (B) in paragraph 2. above.

A. In case legal representative
requests for disclosure
  • Document for confirming authority of legal representative (a copy of family register, in case where legal representative has parental authority, a copy of insurance card on which dependent family member(s) is/are described is available)
  • Document for confirming identity of legal representative (a copy of the driver's license or health insurance card)
B. In case principal delegates agent to request for disclosure
  • Power of Attorney
  • Document for confirming identity of agent (a copy of the driver's license or health insurance card)

4. Fee for Requests for Disclosure

Fee for each request: ¥1,500 Please include a postal money order in the amount of ¥1,500 with the documents for submission.

  • *The person making the request bears the cost of purchasing the postal money order and of postage to Mitsui Fudosan.
  • *In cases where the fee is insufficient or where the fee is not included with the documents for submission, Mitsui Fudosan will notify the person making the request to that effect. If payment is not made within a certain period of time, Mitsui Fudosan will deem that no request for disclosure has been made.

5. Method of Responding to Requests for Disclosure

Mitsui Fudosan will respond in writing to the address written on the request form you submitted.

6. "The Purpose of utilization of Personal information" Obtained in Connection with Requests for Disclosure

Mitsui Fudosan will handle personal information obtained in connection with Requests for Disclosure only for the purpose of complying with Requests for Disclosure.

7. Non-Disclosure of "Retained Personal Data"

In the cases indicated below, Mitsui Fudosan will not be able to comply with requests for disclosure of personal information. Even in cases where Mitsui Fudosan does not disclose the personal information, Mitsui Fudosan will retain the prescribed fee:

  • When the principal's identity cannot be confirmed, such as when the address on the completed request form differs from the address on the documents for confirming the identity of the person to whom the personal information refers;
  • When it cannot be confirmed that the agent has duly authorized power of attorney;
  • When the information subject to the request does not come within the scope of "Retained Personal Data";
  • When there is a risk of harm to the life, body, or property of the person to whom the personal information refers or to third parties;
  • When there is a risk of considerable obstruction to the appropriate operation of Mitsui Fudosan's business; or
  • When disclosure would constitute a violation of another law or regulation.